If you come from a technical or business background and you have not previously managed or worked with a content development or content management professional, you’re likely to have a lot of questions when hiring one for the first time, such as what exactly can this person do for our organisation and which qualifications and skillsets are necessary for the role?
Recruitment support
Knowledge Matters can support you in recruiting or managing such personnel by
- Drafting a suitable job description for your vacant role and ensuring it is advertised where your target candidates will find it and respond to it
- Screening any CVs received and shortlisting candidates who have relevant experience and backgrounds
- Conducting writing tests to assess the candidates’ content development abilities
- Participating in interviews to evaluate the candidates’ content development and tool skillsets
- Providing practical assistance with setting up an content development or technical communications team or department
Post-recruitment support
Once you have successfully completed the hiring phase, we can continue to assist by
- Developing your new employee through our specialist training courses
- Providing ongoing technical and practical support for any tools or work practices recommended by us
- Providing constructive feedback on your content products and benchmarking them against best practice
- Supplementing your staff as needed to cope with occasional spikes in workload